This toolkit aims to help organizations identify the areas where flexibility could positively influence an organization’s productivity and employee engagement.It alsoprovides advice on how to measure the business benefit for flexible working through workforce metrics.

Specifically, this toolkit aims to:

• Identify workforce metric categories and metrics to measure the benefits of flexible working
• Provide steps on building your business case for flexibility through workforce metrics
• Provide templates to collect and calculate workforce metrics

Metrics can be developed from the following categories:

• Uptake and perceptions of flexible work
• Attraction of employees
• Employee retention
• Training investment
• Productivity and engagement
• Absenteeism
• Employee wellbeing
• Office space accommodation costs
• Workforce composition

To learn more about each category and their metrics, click here.