6 Steps for Building an Inclusive Workplace
Society for Human Resources Management
This resource is aimed at HR professionals and discusses how successful diversity and inclusion requires a workplace culture where everyone is valued and heard. The SHRM has compiled six practical strategies for creating an inclusive culture:
- Educate your leaders: Keep them accountable (e.g. feedback from own managers, performance evaluation).
- Form an inclusion council: Carefully select a diverse and committed council comprising a dedicated group of eight to 12 influential leaders who are one or two levels below the CEO.
- Celebrate employee differences: Invite employees to share their backgrounds and traditions in the workplace (e.g. remote locations, different hours).
- Listen to employees: Conduct a comprehensive assessment of your organization’s demographics and people processes to develop specific strategies to promote inclusiveness.
- Hold more effective meetings: Distribute materials ahead of time, have virtual capabilities to participate, rotate meeting times, be conscious of your communication style, etc.
- Communicate goals and measure progress: Benchmark culture, conduct a full audit of your people processes, identify any shortcomings and measurable discrepancies around inclusivity, instill rigour and data into inclusion strategies, and establish a clear business case for inclusion in the workplace.
The resource also includes an inclusivity checklist for HR professionals:
- Train managers and hold them accountable to show that inclusivity is a core competency.
- Form an inclusion council.
- Identify underrepresented groups’ needs and give them necessary support and resources.
- Benchmark key aspects of your organization’s culture.
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